Frequently Asked Questions
Everything you need to know about your sports gear and orders.
How long does shipping take for teamwear orders?
Standard shipping typically takes 3-5 business days. However, if you have requested custom printing or embroidery for team kits, please allow 7-10 business days for processing before dispatch.
Can I return a personalized jersey?
Items that have been customized with specific names, numbers, or club badges cannot be returned unless there is a manufacturing fault. We recommend double-checking our size guides before placing a custom order.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer bulk discounts for sports clubs?
Yes, KitKing offers competitive volume pricing for schools, clubs, and organizations. Please contact our sales team directly to receive a bespoke quote for large quantity orders.
How do I track my delivery?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website where you can monitor your package's progress.
Are all products on KitKing authentic?
Absolutely. We only source products directly from official manufacturers and authorized distributors to ensure every piece of equipment and apparel is 100% authentic and high-quality.