Returns & Exchanges
At KitKing, we want to ensure your team is fully satisfied with their gear, which is why we offer a 30-day return policy on all non-customized sports apparel and equipment. Items must be returned in their original packaging with all tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Securely pack the unused items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.
- 3.Ship to KitKing
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.
- 4.Inspection and Refund
Once our quality control team verifies the condition of the returned sports gear, your refund will be processed to your original payment method within 5-7 business days.
